Here before, during and after your holiday.
Forty years in, we still believe the best planning happens in conversation. Tell us where you are in the journey and we will point you to the right person — no call centre, no scripts.
Prefer to talk? 01606 720 199Opening hours are UK time. Outside the UK? Email sales@headwater.com.
How can we help?
Call or email the right team directly — or send a message below and we will route it for you.
Plan a new holiday
Talk through routes, dates and where a self-guided week might take you.
Before you travel
Change details or ask about a holiday you have already booked.
After your holiday
Share feedback or raise anything about a holiday you have taken.
Send a message
Tell us what you need and we will point it to the right team. We reply within one working day. Fields marked with are required
You’ll speak to a real person
Every enquiry is answered by a Headwater specialist in Northwich, Cheshire — often someone who has walked or cycled the route you’re asking about.
- Replies within one working day
- No premium-rate numbers, ever
- ABTA & ATOL financial protection